Know-how that stays when staff leave.
How to reset Room 2, how to give a hint without spoiling the twist, what to do when a group turns up late: write it down once in the Academy. The next new starter learns it from there, not from whoever happens to be on shift.
Demo venue · Vienna · City centreFrom first day to first solo shift, step by step.
An onboarding programme turns your venue’s know-how into a clear path: room walk-throughs, hints without spoilers, check-in and the till. Nobody runs a room alone until a trainer has signed them off.
- Lessons in the order you set, from the first day onwards
- Tests before the sign-off show what has stuck
- The sign-off is recorded with the trainer’s name
No visa or licence expires unnoticed.
Each staff card holds that person’s papers – passport, visa, sick notes – in a private vault. Passports, visas and licences expire, so Leisbase reminds you before they do.
- A renewal task on the staff card before a passport or visa runs out
- Reminders before venue licences and contracts expire
Change a rule once. Everyone hears about it.
When the check-in routine or a room rule changes, publish the article as an update. It appears in the team feed and reaches everyone it concerns – in Leisbase, by email and on Telegram where connected. Until they confirm, it waits for them under “To read” in “My day”.
- A short change note for everyone who read the previous version
- Reminders for anyone who hasn’t confirmed, before the due date and when it’s overdue
- Updates scheduled to go out on a later date
What’s included
Knowledge base by department
Articles on routines, rooms and rules, sorted by department – game masters, front desk or catering.
- Test passed · Emil · game master
- Update read · 11 of 12
- Clara signed off by Anna
- Renewal task · David’s visa
- Test passed · Emil · game master
- Update read · 11 of 12
- Clara signed off by Anna
- Renewal task · David’s visa
Onboarding programmes
Articles and tests in a set order, so a new front-desk member learns different things from a new game master.
Tests with AI quizzes
Tests check what your team knows, and the AI drafts quiz questions for you to review and adjust.
Updates with read receipts
When a rule changes, publish an update and see who has read and acknowledged it – and who hasn’t yet.
Team progress
Who has finished which programme, who is halfway, and who passed the test.
Shared asset library
Logos, photos and templates in one place, so nobody hunts through old emails for the right file.
Frequently asked questions
Who can see a staff member’s documents?
Staff papers sit in the private vault on that person’s staff card, not in the shared library. Who else can open them follows the roles and permissions you set up.
Can I send a file to someone outside the team?
Yes. Share it by a link that expires, and the access log shows who opened it. The file itself stays in Leisbase.
Which languages is the Academy in?
The staff panel, Academy included, comes in several languages, and everyone picks their own. Your articles are in whatever language you write them.
See Leisbase with your setup.
We’ll show you the system with your locations, rooms and prices – and talk through how your data moves across.