Features / Gift cards
Gift cards

Gift cards worth unwrapping.

Sell vouchers as an instant PDF, a wallet pass, a plastic card from your own stock or a packed gift box, all from one shop on your website. Buyers make the card personal, and the balance is spent online or at the till until nothing is left.

Electronic PDF€50 · video greeting attached
Wallet passAdded to Google Wallet · €75
Plastic cardPlastic card PK-004211 · €25
Paper & gift boxGift box posted · DHL tracking
Gift card shop

Choose, personalise, send.

Buyers choose an amount, a design and a format, write a message and decide who gets the card and when. An electronic card arrives as a PDF straight away or at the date and time they picked – by email, or by WhatsApp or SMS to the recipient’s phone once WhatsApp or Twilio is connected.

  • Apple and Google Wallet passes in your colour and with your logo; in Google Wallet the balance updates itself
  • Plastic cards from your own stock, reserved at checkout and picked at dispatch
  • Paper vouchers for any amount at the desk, and gift boxes picked up at your venue or posted with DHL or Austrian Post labels, tracking and a shipping price per country
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More than an amount

Sell experiences, not just amounts.

Next to value vouchers with set or custom amounts, you sell experiences such as “Escape room for 4” and packages of several games. In Fixed mode the games are set, in Choice the buyer picks them, and in Surprise they stay hidden until the visit; the recipient books them online with one code.

  • Bonuses add extra credit with its own expiry: a fixed amount, a percentage or tiers, automatically or with a code
  • Seasonal campaign banners in the shop, from Christmas gold to Easter, each tied to a bonus
  • Company orders of several cards at the desk, paid by payment link, and an invoice for company purchases in the shop
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Till and online

Redeemed wherever your guests pay.

Guests enter the card number and PIN in the booking widget and pay all or part of a booking with it; the amount is held while they check out. At the desk, staff choose “Pay with gift card”, also for part of the bill, and the location is recorded for settlement. After each use the guest gets an email with the remaining balance.

  • A public balance page on your own domain: number and PIN show balance, bonus, expiry and every transaction
  • Package codes show how many games are left, such as “2 of 3 games left”
  • Block a card, resend it or download it as a PDF again
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Video greetings

Open the card, see who sent it.

At checkout, the buyer records a short video with the phone’s front camera or uploads a clip. The email to the recipient links to a gift page in your branding that opens with “Lena, you have a gift!”, with the video in a circle next to the card, the amount and the code.

  • Recorded in the browser during checkout, with nothing to install
  • The recipient can download the video and the gift card PDF from the page
  • Switched on per gift card widget, for electronic cards sent straight away or on a chosen date
Book a demo →
Designs and AI

New card designs in your own style.

In the AI Design Studio you pick two to six of your best cards as the style, describe the new card and get several variants to refine and save to your design library. The PDF editor sets background, colours, fonts and logo, and can print a QR code and PIN for the balance check on every card.

  • Seasonal collections appear as tabs in your shop, active between the dates you set
  • Guests can draw their own card face for electronic cards, once you switch it on
  • Hide a design for formats it does not suit, and give it a name in each language you sell in
Book a demo →
Capabilities

What’s included

Balances at a glance

A dashboard of cards sold, redeemed, in circulation and running out soon, with the outstanding main and bonus balance.

  • €50 · video greeting attached
  • Added to Google Wallet · €75
  • Plastic card PK-004211 · €25
  • Gift box posted · DHL tracking
  • €50 · video greeting attached
  • Added to Google Wallet · €75
  • Plastic card PK-004211 · €25
  • Gift box posted · DHL tracking

VAT and settlement

A VAT report on accrual or cash basis, with deferred VAT on open balances, and a settlement between locations as a CSV matrix.

Sold by the chatbot

The AI chatbot suggests a value based on your game prices, picks a design and hands the buyer a prefilled payment link.

Partner API

External tills, booking engines and kiosks can look up, hold, redeem, reverse and issue your gift cards; Escape Navigator certificates sync both ways.

Money back as credit

An overpaid or cancelled booking can be returned as a new gift card instead of a refund.

A shop for gift boxes

Several boxes with photo and stock, a page that sells only gift boxes, and a box with a voucher priced by the number of players.

Frequently asked questions

Can we use the plastic cards we already have?

Yes. Leisbase does not print or order plastic cards; you use your own. Import your existing card numbers from a CSV or Excel file, or generate new ones, per design and location. If a different card ends up in the envelope, you change the number on the order.

Can guests top up their gift card?

Not on their own. Your team can top up a card at the desk, and the new amount shows on the balance page straight away.

Do gift cards have to expire?

No. Leave the expiry empty and cards never expire, or set a validity period for all cards. You can still change the date on a single card later.

Which payment methods does the gift card shop accept?

Cards and the other methods of your Stripe account, PayPal, Apple Pay and Google Pay.

See Leisbase with your setup.

We’ll show you the system with your locations, rooms and prices – and talk through how your data moves across.