Features / Finance & invoices
Finance & invoices

Every euro, accounted for.

Online payments, the till, payment links and company invoices meet in one list of transactions, each tied to the booking it belongs to. When a guest calls about a payment, you find it from the booking.

Paid online€31,840
At the till€17,080
Links paid126
Invoices214
Payments

Online, at the desk or by link – one list.

Guests pay online through Stripe with card, Klarna, EPS and other methods, with PayPal or with Revolut; venues in the UAE and Saudi Arabia use Telr or N-Genius. Every payment lands in the same list of transactions, wherever it was made.

  • At the desk: cash, card terminal or bank transfer
  • Orders marked to be paid later at the till
  • Walk-ins sold without contact details
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Refunds

Money back, by your rules.

A cancelled game, a price that changed after payment, a group that paid twice: refunds follow the rule you set, not whoever happens to be at the desk.

  • Automatic or manual, set per payment provider
  • “Return” sends overpaid money back to the payment method
  • …or hands it to the guest as a new gift card
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Business report

Month closed, report ready to share.

Pick any period and Leisbase builds a business report as a PDF and a web page: revenue, orders, average order and guests compared with the previous period. “At a glance” names the best day, the busiest hour and the best seller, and AI insights point out what changed.

  • Revenue trend, best times, rooms, payments, discounts, gift cards and VAT in one report
  • Share it by password-protected link or by email
  • Send it on a schedule, for example to your partners at the start of each month
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Open balances

See who still has to pay before game day.

The bookings list shows every group with its status, so a booking still waiting for payment stands out from the confirmed ones. Open it to see the deposit paid, the amount left and the payment link that went out.

  • The payment link shows the guest a countdown until it runs out
  • Guests correct their details or add a company on the payment page before they pay
  • If the link runs out unpaid, the booking is cancelled
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Step by step

From a no-show to a settled fee.

  1. 1
    Unpaid feeNo-showLate cancellationYour fee rules
  2. 2
    Fee recorded on the bookingNo-show · Sat 18:30 · fee €90
  3. 3
    Payment request sentPayment request sent · €90
  4. 4
    Reminder letter 1 sentReminder letter 1 · €90
  5. ✓
    • PaidShows up in your transactions
    • Letters trackedStatus per letter, sent in bulk
    • Collection agencyReady to hand over if still unpaid
Capabilities

What’s included

Invoices online and on site

Invoices for online bookings and desk payments, and B2B invoices with VAT shown, as a PDF.

  • No-show · Sat 18:30 · fee €90
  • Payment request sent · €90
  • Reminder letter 1 · €90
  • Invoice 2026-0418 · €640.00
  • No-show · Sat 18:30 · fee €90
  • Payment request sent · €90
  • Reminder letter 1 · €90
  • Invoice 2026-0418 · €640.00

Payment links with a deadline

Set how long a link is valid and ask for a prepayment instead of the full amount.

Deposits

Take a deposit as a fixed amount or a percentage; the rest is paid by payment link or at the till.

Last four card digits

On card-terminal payments, staff can be asked to enter the last four card digits.

VAT and settlement reports

Filter the VAT report by company, group the settlement by company and pass every list on as CSV.

Payment account per location

Each workspace or location can have its own payment account, so the money lands in the right one.

Frequently asked questions

Can companies get an invoice with VAT?

Yes. In the booking widget guests tick “I’m booking as a company” and enter their VAT number and address, so the invoice carries the company’s details from the start.

Which currencies can we charge in?

Leisbase works in 18 currencies, with the euro as the default, including Swiss francs, pounds, US dollars, dirhams and riyals.

Does Leisbase take a commission on bookings?

No. Leisbase charges 0% commission on bookings. Your payment provider’s own fees still apply.

Does Leisbase connect to our accounting software?

Not directly – there is no connection to DATEV, lexoffice or Xero. Your accountant gets CSV exports and PDF reports from Leisbase instead.

See Leisbase with your setup.

We’ll show you the system with your locations, rooms and prices – and talk through how your data moves across.