Guests book and pay online, sign the waiver before they arrive and come back through your loyalty club. Till, gift cards and your team run on the same calendar – one plan, every module, 0% commission on your bookings.
Six questions from one busy day, and what each one looks like in Leisbase.
The rota is a photo in a group chat. Someone called in sick last night, and the desk finds out when the first group arrives.
With LeisbaseRota, sick leave and time off in one place. Shift reminders go out on their own, and you see who has clocked in.
Guests call to move or cancel, right in the middle of check-in. Someone looks up the booking, checks the rules and changes it by hand.
With LeisbaseGuests change the time or the number of players online themselves, or cancel, within the rules you set.
Sold in the web shop, crossed off a list at the desk. Two systems, one balance, checked by hand.
With LeisbaseOne balance per gift card, redeemed online and at the till.
Eight guests fill in paper forms at reception while their slot is already running.
With LeisbaseEveryone signs on their own phone before the visit. The desk sees who is still missing.
You pay for Google and Instagram every month. Which booking came from which ad? Nobody can say.
With LeisbaseBookings are reported to your ad accounts, with the guest’s consent, and analytics show revenue by channel.
Bookings, till, vouchers and newsletter each report on their own. The answer is a spreadsheet.
With LeisbaseOne report across bookings, till, gift cards and marketing, as a PDF or a web page.
We know that Saturday. Leisbase is built by a team that runs leisure venues itself, so it is made for days like this one.
Coming from separate tools or spreadsheets? We help you move your data: bookings from your current booking system, till data, waiver sheets, and contacts and gift cards with their balances. See how Leisbase compares →
Bookings, gift cards, the till and your team share the same schedule and the same guests. Change availability once and it is correct everywhere.
Guests choose players, day and time, see the price straight away and pay online – a deposit or in full.
Value vouchers or experiences such as “Escape room for 4”: guests pick a design and an amount and receive the voucher instantly or on the date they choose.
The booking confirmation brings a link to the digital waiver. Every guest signs on their phone, and at the front desk you see at a glance who is missing.
Walk-ins, drinks, snacks and gift cards go through the same till as your online bookings. Open checks stay open until the table has paid.
Automations remind guests before their visit, ask for a review and send a code for the next one.
The AI chatbot on your website knows your games, prices and free times – and hands over to your team when a person is needed.
Plan shifts per week and location, spot gaps straight away and let staff clock in and out with the time clock.
360° Analytics shows revenue, occupancy, guests and marketing sources across all locations. The revenue radar flags weak slots while there’s still time to act.
Build pages from blocks that pull in your live rooms, prices and the booking widget – on your own domain.
Forms on your site and the AI chatbot turn enquiries into leads in a pipeline per event type.
Every player can join right after signing the waiver, collects a stamp per game and keeps the club card in the phone’s wallet.
Channels, direct messages and calls with transcripts and AI meeting notes – next to your bookings, not in a private messenger.
Projects, recurring tasks and templates with subtasks, on a board, a table or a calendar.
A knowledge base by department, onboarding programmes with tests and trainer sign-off, and updates you can see were read.
The AI assistant answers with figures and charts from your own data – and Claude or ChatGPT can connect too.
We build the demo around your venue, so you see your real day, not a sample one. No obligation.
Twenty rooms, several attractions under one roof or a group of locations: Leisbase models your games, lanes and time slots the way your venue actually works.
Timed entry with capacity, till and gift cards
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Timed entry, a waiver per guest, snack-bar till
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Rooms, group prices, live actors
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Courses, walk-ins and groups
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Arenas, rounds, birthdays
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Stations and sessions
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Lanes, bar and company events
Time slots and a waiver per jumper
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Sessions, driver waivers, groups
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Admission, kids’ parties, café
Many attractions, one till
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Rooms by the hour, drinks on the same bill
Tell us how you sell your slots, lanes or rooms, and we’ll show you how that looks in Leisbase.
No second system for the till, the newsletter or the rota. SMS, WhatsApp and AI features run on a prepaid balance, charged by usage.
Bookings, gift cards and till sales land in the same calendar and on the same receipts. Build your website alongside, and take enquiries for company events through forms.
The waiver is signed before the visit, reminders and review requests go out automatically, and the AI chatbot answers questions at night too. Every message lands in one shared inbox.
Shifts per week and location, a time clock, tasks, team chat and an Academy that new staff can train with on their own.
Analytics across all locations, a revenue radar for weak slots, invoices and VAT reports in the same place. Connect Claude or ChatGPT and decide whether it may only read or also act.
Leisbase runs in the browser – and in apps for the people who run your venue.
A time tracker in the menu bar, and the panel, chat, tasks and bookings in a native window – one click from anywhere on the computer.
A mobile app for your team: clock in at the branch, see the next games, answer the team and the website chat.
One monthly price for your venue, based on your setup. What you earn from bookings stays with you.
Every module included. No tiers to compare and no add-ons to unlock.
A busy month doesn’t make your software bill bigger.
Instead of separate tools for bookings, vouchers, till, waivers and newsletters.
Running several locations? Tell us about your setup →
New features arrive month after month – and reach every venue automatically.
Any period as a PDF and a web page, with AI insights – shared by password link, email or on a schedule.
November 2026NewEvery guest’s games, orders and messages on one timeline, with an AI “Brief me”.
October 2026NewAnother time or another number of players, right from the confirmation – under your rules.
October 2026NewWidgets, check-in, waivers, emails and the chatbot, right to left.
Playbooks for running a fuller, calmer venue.
There is one plan, and it includes every module: bookings, gift cards, point of sale, check-in and waivers, marketing, AI chatbot, team tools and analytics. The monthly price depends on your venue’s setup, so we quote it on request. It is billed monthly, with 0% commission on your bookings.
Multi-location is built in: every location has its own schedule, prices, stock and team, all in one account. Roles and permissions can be limited to single locations, and reports work per location or across all of them.
Not by default. You are billed monthly and can cancel under Billing in the panel or by email, to the end of any paid month. Everything keeps working until the end of the period you paid for. A fixed term only applies if we agree one in your quote.
No. Leisbase charges 0% commission on bookings. Your payment provider, such as Stripe or PayPal, charges its usual processing fees, as it would with any other system.
Online: cards, Klarna, EPS, Bancontact, iDEAL and Przelewy24 via Stripe, plus PayPal and Revolut – and Telr or N-Genius for venues in the UAE and Saudi Arabia. On site: cash, card terminal or bank transfer. You can take a fixed or percentage deposit and collect the rest by payment link or at the till.
We help you move your data. Bookings come in as an export from your current booking system (Excel or CSV), and for some systems with a live sync. Till data and signed waivers from a spreadsheet can be imported too, and contacts and gift cards from CSV files, existing plastic card numbers included. Tell us what you use today and we tell you what moves across. We walk you through setting up rooms, schedules and prices.
Card payments run through Stripe, which is PCI-compliant, so card data never sits with us. Staff can sign in with Google or a passkey, two-factor authentication is supported, and roles and permissions control who sees what. Data is hosted in the EU, every workspace has its own database, and you can export your data at any time. More in our security overview.
Guest-facing pages are available in any language, Arabic even right to left. Prices are shown in euros by default, and 18 currencies are supported, including CHF, GBP, AED and SAR.
In a demo we set up your locations, rooms and lanes and walk through that day with you: bookings, till, waivers, team and the Monday report.
Demo venue · Vienna · City centre
