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Features / Online booking
Online booking

Sell every slot online.

Put a booking widget on your website that sells your rooms the way you run them: fixed slots, your prices, your deposit. Guests pick players, room and time, pay online and have their ticket straight away – and your front desk works from the same bookings.

Book a demo →All features
New booking · Room 2 · Sat 18:30Website widget · now
Guest moved to Fri 20:00Your booking page · now
+2 players · The Heist · €58AI chatbot · now
Deposit paid · €40Front desk · now

Your calendar fills up while you sleep.

Guests book when it suits them, often late in the evening when nobody answers the phone. Leisbase checks the slot, takes the payment and sends the ticket. The morning starts with a full board instead of a full inbox.

At checkout

From the first click to payment in one flow.

Guests choose the number of players and a day, see every room with its free slots and prices – and if a time is sold out, the nearest free times and your other rooms. They add extras, enter name, email and phone once and see exactly what is due now and what is left for the day of play.

  • A live actor can be pre-ticked for the guest to keep or untick, and discounts include the actor too
  • “Flexible booking” as a paid add-on: free changes and cancellation until shortly before, refunded as money or a gift card
  • Card, Klarna, EPS, Bancontact, iDEAL, Przelewy24, PayPal or Revolut – the full amount, or a fixed or percentage deposit with the rest on site
  • Companies tick “I’m booking as a company” and add their VAT number and address
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For your team

Every game of the day on one board.

On the Multibooking board each game has its own column, and new or cancelled bookings show up live. Statuses such as paid, unpaid, waiting or available tell the front desk at once where there is room and where money is outstanding.

  • Every booking moves through the stages Booked, Paid, Check-in and Played
  • Payment links with a validity period and prepayment; if a link expires unpaid, the booking is cancelled
  • Refunds go out automatically or by hand, set per payment provider
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The guest’s booking page

Ticket, wallet and changes on one page.

After paying, guests land on their booking page with the ticket as a PDF, passes for Apple Wallet and Google Wallet and a calendar entry. For private bookings, “Change time” and “Change players” let them adjust the booking themselves instead of calling you.

  • You set the deadline and how many changes are allowed; a pricier slot is paid on arrival
  • A new time is always in the same room
  • Some bookings, such as shared sessions or bookings of several slots, stay with your team
  • The confirmation email links back to the page with an “Update booking” button
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In the chat

Guests book while they are still asking.

A guest asks the AI chatbot on your website which room suits four people on Friday. It suggests the rooms that fit, shows days and free times as buttons and books the chosen slot right in the conversation.

  • “Pay and confirm” online while the slot is held, or pay at the venue
  • A chat booking lands on the board like any other
  • When the guest asks for a person, the conversation goes to your team
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Bookings list

Who is coming, who has paid, who is here.

Next to the board, the bookings list shows every booking with time, game, guest and status. A check-in column counts how many players of each group have checked in, so the desk sees who is still missing.

  • Confirmed, waiting and cancelled at a glance
  • Online, chatbot and desk bookings in one list
  • Company bookings carry the company name, ready for an invoice with VAT
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Capabilities

What’s included

Booking policies

A rule for the last game of the day, and no online cancelling once the free window has passed.

Up to a year ahead

Slots come from each room’s weekly schedule and can be booked up to a year ahead; shared slots have a capacity, double bookings are ruled out.

Several rooms, one cart

Groups book up to four games in one cart or two rooms at the same time, and story rooms offer the next part at a discount.

Your payment provider

Stripe, PayPal, Revolut, Telr or N-Genius, connected per workspace or per location.

Rebook instead of cancel

When guests move their own booking, the freed slot goes straight back on sale.

Prices by day and time

Price rules by weekday, time or date – cheaper on a quiet Tuesday – plus an early-bird discount for the whole workspace.

Frequently asked questions

Do I have to rebuild my website?

No. The booking widget is embedded in your existing website, in the Classic, Ticket or Minimal style and with every text editable. Alternatively, the booking pages run in your colours under your own domain – so your guests stay with your brand.

Is there a commission on each booking?

No, Leisbase charges 0% booking commission. You pay one monthly plan with every module included; we quote the price on request, based on your venue. Your payment provider’s fees are not affected by this.

Can I bring the bookings from my current system?

Yes. Leisbase imports a Bookeo bookings report as Excel or CSV, Escape Navigator bookings via API or CSV, and Fever bookings by file or through a live sync with Fever Zone. Escape Navigator then keeps new, moved, cancelled and paid bookings in sync.

Which languages can guests book in?

In any language your guests speak, Arabic even right to left. The default currency is the euro; 18 currencies are available, including CHF, GBP, AED and SAR.

Works well with

Gift cards

Gift cards as a PDF, wallet pass, plastic card or gift box – in your designs, with video greetings, redeemed anywhere.

Learn more →

Point of sale & stock

Game, bar and merch on one check – with walk-ins, standing offers and stock counted per location.

Learn more →

Website builder

Your website built from blocks – live rooms, prices and booking on your domain, with consent-based ad tracking.

Learn more →

From the blog

11 Sep 2026 · 6 min readHow to kill no-shows without annoying your guestsRead the article →14 Aug 2026 · 4 min readDynamic pricing for quiet Tuesday afternoonsRead the article →4 Sep 2026 · 7 min readYour booking page is your busiest employeeRead the article →

See Leisbase with your setup.

We’ll show you the system with your locations, rooms and prices – and talk through how your data moves across.

Book a demo → See pricing